(If HP Utility is not available, download and install the printer essential software from here )Ģ.) Under Scan Settings, click Scan to Computer, then make sure the Enable Scan to Computer check box is selected. Let's try these steps:ġ.) On your Mac, click Finder, click Applications, click the Hewlett-Packard or HP folder, then double-click HP Utility. Enabling Scan to computer using HP Utility may resolve the issue. It sounds like Scan to Computer is disabled on your Mac. On the printer screen, go to Setup > Web services > Settings > printer updates > Check nowĬlick here to know different methods of updating printer firmware.Īlso, check for any software updates on MAC Let us try these steps to resolve this issue: Hi to the HP Support Community. I'd be happy to assist you.Īre you trying to scan to your MAC from the printer screen using the 'scan to computer' option?

Business PCs, Workstations and Point of Sale Systems.

Printer Wireless, Networking & Internet.

DesignJet, Large Format Printers & Digital Press.

Printing Errors or Lights & Stuck Print Jobs.

Notebook Hardware and Upgrade Questions.

Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.

Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+.

Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10.

Remove 'HP Support Solutions Framework' through Add/Remove programs on PC.

HP Support Solutions Framework - Windows Service, localhost Web server, and Software.

This tool will detect HP PCs and HP printers.

Note: This tool applies to Microsoft Windows PC's only. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.

This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.

Hp easy scan download mac